Polling place voter surveys to begin in 2016
SANTA ANA, CA – March 5, 2015 – The Orange County Registrar of Voters released results today of several customer service surveys taken during the November Statewide General Election held on November 4, 2014.
During the Statewide General Election cycle extensive surveys were used to gather data on 11 levels of service provided by the Registrar of Voters. Comparative data is now available for nine separate elections. Results from the 11 surveys indicate that the Registrar of Voters continues to provide quality service to voters, poll workers and polling place hosts.
While the results indicate areas where there is additional room for evaluation or improvement, they largely confirm that the changes implemented in past elections have effectively streamlined and improved election operations. This data has been used to make adjustments to special election planning during 2015.
The surveys include (but are not limited to) poll worker training, poll worker experiences on Election Day, equipment delivery to polling places, voter interaction with our office, education programs, candidate filing and poll worker customer service.
The Registrar of Voters will expand its data collection from voters during the 2016 Presidential Election cycle, using surveys in select polling places on Election Day.
A copy of the 2014 November Statewide General Election survey report can be viewed here.
A detailed press kit can be viewed here.
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